There are designated stroller areas for a reason. Often times guests park their strollers wherever they want, which can cause serious problems (like stealing) and is a safety concern if left in areas crowded by guests.
8. Don’t Cut In Line
We all wait in line for long lengths of time to enjoy our favorite rides and shows, so skipping the line isn’t the best answer to enjoying these experiences quicker. Not only do the guests become irate at times, but cast members are put in a weird situation of intervening.
7. Get Fastpasses Out
While fastpasses are used to experience minimal to no wait time, the wait time in the line can be increased by those who aren’t ready to scan their bands. Make sure you are prepared and have your MagicBands or park tickets out to make it easier for the guests behind you and the cast members who are keeping record of how many people are walking through the attraction.
6. Cast Members Don’t Make The Rules
In any profession, we can tend to complain or become upset with the wrong employees. Cast members are no different. If you are not satisfied with something, remember that they do not make the rules. If you do feel the need to complain or address the situation further, be sure to speak to the right cast member.
5. Follow Directions During Parades and Shows
Cast members always try their best to keep the ‘traffic’ of walking guests moving smoothly, but it can be very difficult to accomplish this when people stop in the middle of the pathways to watch. Find a safe and designated area to watch the parade without having to agitate the cast members with keeping the flow of traffic going.
4. Have Patience
There are some issues that can’t be resolved right away. Cast members always try their best to accommodate any guest no matter what their situation may be.
2. They Love It When You Show Your Appreciation
Small acts for kindness are surely appreciated by cast members. Keep in mind that they are often dealing with negative scenarios that guests have rather than positive ones. A compliment goes a long way, and the best part is, its free!
1. The Goal of Cast Members is to Put a Smile On Your Face
Cast members are always trying to give some extra magic to guests on a daily basis. There have been times where they have taken guests straight to the front of ride, upgraded a resort room, and even had “Mickey” pay for their dinner or souvenir. Offering extra magic is what cast members are known for and they do a great job of doing so!
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